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Order Delay

Your order may be delayed for the following reasons:

  • Our supplier/s has been late to ship the product/s. In order to be able to offer you very competitive prices, we procure our products from a very wide range of suppliers, either domestic or international. However, there are cases of products whose order can be “stuck” at the customs or their transport, with the result that we do not have them in our warehouses when we calculate. In such a case, we will contact you to ask if you want us to deliver your order without the specific product or to suggest you an alternative.
  • The product you ordered has already been removed and is no longer available. Among the thousands of products we exhibit in our online store there are rare cases where their supplier suddenly and unannounced announces that he is remove them out of stock. In this case we will contact you immediately to give you all the alternatives.
  • In times/periods of extreme weather events or strikes as well as in any case of force majeure, which may affect the transport and delivery of your order.
  • In case it is impossible to contact you by phone and / or by e-mail (if there is a problem with your order, or in relation to the product or in relation to its payment) because e.g. The contact information you entered is not properly updated.

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