The following details concern the orders that are for delivery within Greece. For orders shipping to other countries, you are notified via email.
Orders
When you place your order you will receive an automated e-mail stating the details of your order. As your order progresses, you can visit the “My Account” section of our website to be informed about the progress of your order. The order progress stages are as follows:
Waiting – On hold
The order has been received by our company and we are waiting for its payment.
Processing
The order has been received by our company and is being prepared.
Completed
The order has been delivered to the transport agent company or courier, to be expected delivery to you in the next few days.
Canceled
The order has been canceled. Usually after consultation with you or after 5 working days without payment on your part.
Failed
The order failed.
Pending Payment
Our company expects the payment to be fulfilled according to the way you have chosen. It usually appears when your card or Paypal process has not been accepted and the payment of the order cannot be completed.
Refund
There has been a partial or total refund of the order.
Caution!
In case of any outstanding issues then we will contact you at phone or email that you have stated during the registration or placing of your order.
In case you do not receive a relevant e-mail confirming your order or telephone notification by us, it is your obligation to inform us without delay, as there may be a problem with the contact details you have stated. Flobali.gr does not bear any responsibility in case you have entered your contact details incorrect, as a result of which our communication with you is not possible.
More informations
Product Prices and Features
All prices of Flobali.gr products are in Euro (€) and include VAT.
Flobali.gr makes every effort to provide high quality services but nevertheless is not responsible for any errors in prices and product details and can not guarantee that there will be no interruptions in the website or “human” errors in updating / indication of the price of a product. For the safety and efficiency of the purchases, we call you if you find that a product is offered at an unusually low or high price in relation to its market value, before proceeding to its order, contact us by phone at 2102204159 or by e-mail at info@flobali.gr .